We are committed to protecting your privacy and ensuring that your personal information is
handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and
safeguard your data when you visit our website or make a purchase from our e-commerce store.
Information We Collect
We may collect and process the following types of personal information:
a. Personal Information You Provide
Name
Email Address
Phone Number
Shipping and Billing Addresses
Payment Information (credit card details, PayPal, etc.)
Account Username and Password (if applicable)
Any other information you choose to provide
b. Automatically Collected Information
IP Address
Browser type and version
Device Information (type, model, operating system)
Pages visited and products viewed
Date and time of your visit
Clicks and navigation through our website
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, gather data
on website traffic, and analyse trends. You can control cookie preferences through your browser
settings.
How We Use Your Information
We may use your information for the following purposes:
To process and fulfill your orders
To communicate with you regarding your order status, inquiries, or customer service
To improve our website, products, and services
To send marketing emails, promotions, and special offers (if you have subscribed to our
newsletter)
To prevent fraudulent transactions and enhance website security
To provide personalized shopping experiences and product recommendations
To comply with legal obligations and enforce our policies
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your
information with trusted service providers for the following purposes:
Payment Processors to facilitate payments
Shipping Companies to deliver your purchases
Marketing Platforms for sending promotional content (if you have opted in)
Analytics Providers to analyse website performance and user behaviour
Third-Party Apps (e.g., live chat support, review platforms) that you may interact with on
our website
All third-party service providers are contractually obligated to protect your information and may not
use it for any purpose other than to perform services on our behalf.
Data Security
We take data security seriously and employ a range of measures to protect your personal
information, including:
Secure Socket Layer (SSL) encryption for payment transactions
Regular security audits and vulnerability assessments
Access controls and data encryption
Secure data storage facilities
While we strive to use commercially acceptable means to protect your personal data, please note
that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You have the following rights concerning your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct or update your information if it is inaccurate or
incomplete.
Deletion: You may request that we delete your personal data, subject to any legal
obligations to retain it.
Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the
“unsubscribe” link in the email or contacting us directly.
Cookies Control: You can adjust your browser settings to block cookies or receive a warning
before a cookie is stored.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in
this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
You can request the deletion of your data at any time, subject to any legal or regulatory
requirements.
International Data Transfers
If you are accessing our website from outside our primary operating region, please be aware that
your information may be transferred to and processed in countries that may not have the same data
protection laws as your country of residence. However, we will take steps to ensure that your data is
treated securely and in accordance with this Privacy Policy.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect
personal information from children. If you believe that we may have collected information from a
child under 13, please contact us, and we will promptly delete it.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those
sites, and we encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology,
legal requirements, or other factors. We will notify you of any significant changes by posting the
updated policy on our website and indicating the date of the last revision.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise
any of your rights, please contact us at:
Email: support@alvendi.com
Address: 1942 Broadway St. STE 314C,
Boulder CO 80302 USA.
Phone Number: +1-720-604-8893 (WhatsApp messages only)
Effective Date: October 24, 2024
Last Updated: October 24, 2024
By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank
you for trusting us with your information!