Thank you for shopping with us! We are committed to ensuring your order is processed and
delivered to you in a timely manner. Below are the details of our shipping policy:
Processing Time
All orders are processed within 1-3 business days after the order is placed.
Please note that orders are only processed and shipped during business days (Monday to Friday) and working hours (9 am to 6 pm). Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping & Delivery Time
Once your order has been processed, delivery time is estimated between 4-10 business days
depending on your location.
Free Shipping is available to the following countries:
o United States
o United Kingdom
o Australia
Customers from other countries are welcome to contact us at support@alvendi.com to check for free shipping availability or inquire about any shipping charges that may apply.
Shipping Limitations
We do not ship to PO Box addresses or similar locations.
APO/FPO addresses (Army Post Office/Fleet Post Office): Please note that shipments to these addresses may require additional processing time once delivered to the military post
office.
We currently restrict shipments to the following territories:
o American Samoa
o Guam
o Northern Mariana Islands
o Puerto Rico
o United States Virgin Islands
o Minor Outlying Islands
o Bajo Nuevo Bank
o Baker Island
o Howland Island
o Jarvis Islando Johnston Atoll
o Kingman Reef
o Midway Islands
o Navassa Island
o Palmyra Atoll
*The above shipping restriction may apply to other countries as well. Please write to us via email at support@alvendi.com to know about your destination country.
Shipping Delays”
While we strive to ensure that orders are processed and delivered on time, certain circumstances that are beyond our control may result in delays. These can include but are not limited to:
Public or national holidays
Extreme weather conditions (floods, earthquakes, or other natural disasters)
Any unforeseen disruptions in the logistics chain
We ask for your patience and understanding in such cases, and we will do our best to keep you informed.
NOTE: In case your order is delayed for any other reason except those mentioned above, we will keep you informed via email, or you can contact us for updates. Please accept our apologies in advance for any inconvenience caused in such events.
Additional Information
Please double-check your shipping address before completing your order. Incorrect or
incomplete addresses may result in delayed shipments or returned packages.
We are not responsible for any customs duties or import taxes that may apply upon delivery
in certain countries.
Once your order has been shipped, you will receive a confirmation email with tracking
details.
Order Cancellation & Change of Contact/Address Detail:
To cancel your order or change of address/contact details, please email us with your order number
and details within 24 hours of placing your order. If we do not receive your email for either of the
above within this timeframe, your order will be processed for onward delivery. Thank you for your
understanding!
For any further questions or concerns about shipping, feel free to contact us at support@alvendi.com, and we’ll be happy to assist you.
Thank you for choosing us for your shopping needs!